Fixed
A Blocked drain problem has been found
Sent to TfL less than a minute later. TfL ref: FMS4979871.
The corner of Flat 80 Warwick Road and West Cromwell Road W14 8PU has a drain on the pavement which is always flooding when it rains Could you please unblock this drain urgently because when it rains the water gets into basement flat 80. Given the current severe unpredictable weather we in the basements are worried about flooding and do not want blocked drains.
Updates
-
Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
-
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates. You can make a new report in the same location.