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Stuck on red and you’re pretending it’s fixed

Reported via mobile in the Stuck on red category anonymously at 10:27, Monday 11 September 2023

Sent to TfL less than a minute later. TfL ref: FMS4979968.

Fix the light, the sensor is useless and it practically never turns green. By listing every complaint as ‘fixed’ you’re actively working to make the road unsafe.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. We have reported this issue to the contractor on your behalf and requested that they attend the location as soon as possible. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234 Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:04, Monday 11 September 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 10 October 2023

This report is now closed to updates. You can make a new report in the same location.