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Bus terminate and loss my mony and time

Reported via mobile in the Incorrect timetable information category anonymously at 12:41, Mon 11 September 2023

Sent to TfL less than a minute later. TfL ref: FMS4980840.

Hello TFL My name is sunil Bhatuniya

To day im from Bexleyheath station bus stop this morning take bus number B15 to Universal Motorcycle Training - Eltham, South East London, Eltham Palace Road, Eltham, London, Greater London, SE9 5LU. I sat down to leave but the bus terminated on the way due to which I could not reach my destination on time. Because of that I could not participate in my test and I was dropped out of the test. I paid £185 for that test. I am facing this problem due to the bus being terminated. I want my £185 refunded or I get another test date back this is my humble request to you please

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 21:57, Mon 11 September 2023

This report is now closed to updates from the public. You can make a new report in the same location.