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Nighttime Disturbance - Pedestrian Crossing Beep Very Loud Audible

Reported via desktop in the General Fault category anonymously at 15:28, Tuesday 12 September 2023

Sent to TfL less than a minute later. TfL ref: FMS4986724.

New Traffic Lights and Crossing have been installed. The new audio "beep" for pedestrian crossings is very loud at night. About 80db even when there is no other environmental sound. It's normally quiet at night. It can be heard from 3/4 down Englefield Road and is disturbing sleep. Please could someone take a look, thank you

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 15:29, Tuesday 12 September 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 15:49, Tuesday 12 September 2023

  • The noise has not been fully addressed and we are past the 28 day notice period. When it will be fixed completely?

    Posted anonymously at 19:10, Tuesday 10 October 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 11 October 2023

This report is now closed to updates. You can make a new report in the same location.