Pedestrian crossing extremely loud
Reported via desktop in the General Fault category anonymously at 11:50, Monday 18 September 2023
Sent to TfL less than a minute later. TfL ref: FMS5005376.
The pedestrian crossing beep is very loud and is a constant noise disturbance which is undermining the living standards of residents living on this road, including those who work from home and those with young children. It goes off continuously during the day, including early morning and late at night, and should be reviewed urgently. The other crossings on the road are silent and provide a tactile rotating signal for accessibility. Please can this noise be turned off. Assistance as soon as possible would be very much appreciated.
Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 13:20, Monday 18 September 2023
Please can the sound be switched off on this crossing - it beeps loudly throughout the day and night and the repeat sound is causing a damaging effect on the mental health for residents on both sides of this quiet stretch of road. The council say this is the responsibility of TFL. There are green man lights on this crossing to show when to cross as well as a rotating signal for accessibility. Please can you arrange for the crossing alert sound to be turned off and for the crossing to be a silent one, as others are in this area.
Posted anonymously at 21:06, Thursday 21 September 2023
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 14:29, Monday 25 September 2023
Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. If the issue persists, please raise another report or contact our customer services team on 0343 222 1234.
State changed to: Fixed
Posted by TfL at 15:24, Monday 9 October 2023
This report is now closed to updates. You can make a new report in the same location.