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New Timings Are Awful

Reported via desktop in the General Fault category anonymously at 10:19, Tuesday 19 September 2023

Sent to TfL less than a minute later. TfL ref: FMS5008905.

These traffic lights were recently replaced, with a new system of timings of lights put in place. This new timing system is simply appalling, and is causing huge congestion, especially during morning rush hour.

The new timings allow 70 seconds for horizontal Great North Way cars, and then only 10-15 seconds for Parson St/Holders Hill Road, allowing only approximately 5 cars through from Holders Hill Road to Parson Street! Even less cars get through when a bus stops to pick up passengers at the bottom of Holders Hill Road.

This is causing huge traffic all the way up Holders Hill Road, as well as all the surrounding roads of Holders Hill Avenue, Holders Hill Crescent, and Holders Hill Drive. Getting out of my residence in the morning and onto the Great North Way now routinely takes me EIGHT TO TEN minutes, rather than the 1-2 minutes it used to take.

There is never any build up of traffic for the Great North Way, and therefore no reason why the Parson Street/Holders Hill Road lights should be so short.

Having spoken to many residents, every single one finds the new traffic light timings horrendous, and would like to complain to TFL.

Please investigate this as a matter of urgency and lengthen the time allowed for Parson St/Holders Hill Road lights.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 09:57, Wednesday 20 September 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 15:05, Wednesday 20 September 2023

This report is now closed to updates. You can make a new report in the same location.