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The countdown display is in need of repair

Reported via desktop in the Countdown - not working category anonymously at 17:59, Tue 19 September 2023

Sent to TfL less than a minute later. TfL ref: FMS5011075.

Most of the lines are unclear and difficult to read, so impacts badly upon elderly and those who are partially sighted. Secondly, although the display for most of the bus routes at this stop are reasonably accurate, at times the information shown (and not shown) for the 106 bus can be misleading. For example a bus arrives that is not showing on the display, which is upsetting for people who have decided to walk based on the countdown display. Also, a bus might take quite a bit longer to arrive than given on the display. Is there any way to correct the output for the 106 buses to make the display more accurate?

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 12:02, Fri 20 October 2023

This report is now closed to updates from the public. You can make a new report in the same location.