Fixed
Flooding outside Premier Inn, Lower Mortlake Road TW9 2JZ
Sent to TfL less than a minute later. TfL ref: FMS5014844.
I want to show you the road flooding while we have had heavy rain today. As one lane of the A316 is cordoned off at the moment, the water is 'sitting' in the road. If the lane was opened, the pavement would be flooded, where the cars splash the water over. Can this please be fixed ASAP, I have been asking about this for years now. When the pavement floods it is inaccessible to pedestrians, particularly those with mobility needs. This is now urgent, as we are heading into the wetter seasons. Please do something about it.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates. You can make a new report in the same location.