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Fault

Reported via iOS in the Pedestrian wait button not working category anonymously at 11:58, Thu 21 September 2023

Sent to TfL less than a minute later. TfL ref: FMS5017403.

Can you check the Heathway/Church Elm Street road for any faults.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 12:06, Thu 21 September 2023

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. If the issue persists, please raise another report or contact our customer services team on 0343 222 1234.

    State changed to: Fixed

    Posted by TfL at 11:25, Thu 5 October 2023

This report is now closed to updates from the public. You can make a new report in the same location.