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Tree has collapsed on bus shelter

Reported via iOS in the Damage - other (bus stops and shelters) category by Usaama Kaweesa at 09:03, Sun 24 September 2023

Sent to TfL 23 hours, 50 minutes later. TfL ref: FMS5025092.

Please trim back tree and clear fallen branches

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Updates

  • Category changed from ‘Shelter needs cleaning (not including litter)’ to ‘Damage - other (bus stops and shelters)’

    Posted by TfL at 08:53, Mon 25 September 2023

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this doesn't fall under the responsibility of Transport for London and comes under the remit of the local borough. You may therefore wish to report this issue by using www.fixmystreet.com, or directly to the borough. Should you need anything else, please contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 11:38, Mon 25 September 2023

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:32, Wed 27 September 2023

  • Thank you for taking the time to report this to us. It is much appreciated. We’re pleased to let you know that your report has now been resolved. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 07:07, Tue 3 October 2023

This report is now closed to updates from the public. You can make a new report in the same location.