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SGN Works - Poor Finish - Missing Paving Stones - Colliers Wood Tube Station

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category by Simon Thomas at 08:32, Tue 26 September 2023

Sent to TfL 2 weeks, 4 hours, 11 minutes later. TfL ref: FMS5031690.

There were some works carried out I believe by SGN and they have just finished a couple weeks ago. However I noticed that they have not replaced the paving stones and done a quick 'n' dirty patch with tarmac, it looks terrible.

Now I dont know about you but as a tax payer this unacceptable. These bricks were laid at the expense of the tax payer and now we just remove them and put cheap tarmac down?

Where is the quality control here, non existent.

The same can be said where the bike stands are and the drinking fountain, a quick 'n' dirty fix which makes the area look terrible!

Can you please rectify, thanks

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  • Hi,

    Please see photographs which I have received from Julie Hills, a resident in my Ward, Lavender Fields with regard to a Gas Company working outside Colliers Wood Station. I understand that the tarmac laid and the concrete dust and debris have been left behind by the Contractors.

    I would be grateful if you could investigate the matter and look forward to hearing from you in due course.

    Many thanks


    Posted anonymously at 12:42, Wed 4 October 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    Category changed from ‘Roadworks’ to ‘Pavement Defect (uneven surface / cracked paving slab)’

    State changed to: Action scheduled

    Posted by TfL at 12:43, Tue 10 October 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 8 November 2023

This report is now closed to updates from the public. You can make a new report in the same location.