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Gully is completely blocked

Reported via desktop in the Flooding category anonymously at 09:26, Tue 26 September 2023

Sent to TfL less than a minute later. TfL ref: FMS5031924.

Hounslow Highways have received an enquiry regarding flooding at the junction of Vicarage farm road and Great West Road. One of your drainage assets is completely blocked with dirt and detritus and therefore not functioning as it should. Please send a team to cleanse and flush this gully before the next major rainfall. Thank you

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 09:51, Tue 26 September 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 20:48, Sat 30 September 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sun 29 October 2023

This report is now closed to updates from the public. You can make a new report in the same location.