Fixed
Blocked grating Subway 5 on Hanger Lane Gyratory System
Sent to TfL less than a minute later. TfL ref: FMS5036333.
The grating at the Southern entrance to Subway 5 has silted up again and rainwater floods through the subway and floods the Northern end. The grating at the Northern end of the subway is also silted up. The photos show the mess left behind by a bit of rain last week.
Updates
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Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.