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Uneven Road Surface Shaking House

Reported via desktop in the Pothole category anonymously at 11:00, Thu 28 September 2023

Sent to TfL less than a minute later. TfL ref: FMS5040372.

There has been a deteriorating road surface outside my building. The uneven road surface has progressively worsened over time, causing significant disturbances to myself and other residents in close proximity. This issue primarily arises from the disruptive bouncing of heavy vehicles, ultimately leading to unsettling vibrations that severely affect the buildings in close proximity.

Initially, this problem presented itself as a minor inconvenience. However, as time has passed, it has escalated to a point where it is now physically shaking my building. The situation is particularly distressing during the night when cars and lorries tend to drive at higher speeds. The continuous rumbling of these vehicles occurs every couple of minutes, making it very hard to sleep and is now causing me deep distress.

Kindly request that the relevant authorities take immediate action to inspect and rectify the uneven road surface. Smoothing the road would undoubtedly alleviate this distressing issue and ensure a more peaceful living environment for all residents in the vicinity.

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  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 11:12, Thu 28 September 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 27 October 2023

This report is now closed to updates from the public. You can make a new report in the same location.