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Loud beeping noise audible in my home from pedestrian crossing

Reported via desktop in the General Fault category anonymously at 12:08, Tue 3 October 2023

Sent to TfL less than a minute later. TfL ref: FMS5056579.

At the intersection of Old Brompton Road and Drayton Gardens, there is a new traffic crossing that has a 45 second cycle, that beeps extremely loudly, day and night, weekday and weekend. The continuous cycling loud beeping sound is decreasing our quality of life, harming wellbeing and ability to relax in our garden, sleep, or work in my home office, or have our windows open. We hear it even when the windows are closed. Please 1) turn it off 2) only enable beeping if strictly required if there is a person crossing 3) if the beeping needs to occur then turn the volume down very significantly. 4) prevent beeping on early mornings, evenings and night-time. Thank you for your consideration and I would welcome a response within 5 business days.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:37, Wed 4 October 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 2 November 2023

This report is now closed to updates. You can make a new report in the same location.