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5 Streetlights are not working on the Hanger Lane Between Chatsworth Road and Hillcrest Road.

Reported via desktop in the All out - three or more street lights in a row category anonymously at 12:22, Sun 8 October 2023

Sent to TfL less than a minute later. TfL ref: FMS5073942.

This problem has been raised several times now. The most recent update was given as 'fixed' on Friday 6th October 2023. That same evening, I walked along that road and none of those streetlights are working. Some of the streetlights are on one side of the road and the others are on the other side. This continues to be a safety hazard both for cyclists and pedestrians. Please could you arrange for this issue to be resolved as soon as possible before a serious accident occurs. This matter may need to be escalated as it has been reported on a few occasions already but the problem does not get fixed although the status is changed to fixed.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we’ve reported this to our contractors. They will attend or investigate within three days. If a repair is required, we will aim do that within 14 days. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, please contact customer services on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:29, Sun 8 October 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Mon 6 November 2023

This report is now closed to updates. You can make a new report in the same location.