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Countdown unit not working

Reported via desktop in the Countdown - not working category anonymously at 23:23, Sun 15 October 2023

Sent to TfL less than a minute later. TfL ref: FMS5100303.

No bus arrival information is being displayed on the coundown unit for two days in a row. the address of this bus shelter is co op food supermarket and texeco petrol station tottenham lane crouch end N8 8SE this petrol station is nearest to junction of tottenham lane and elmfield avenue and you are near the roundabout at junction of tottenham lane and ferme park rd. this is the bus stop that is on the same side of the road as this co op food supermarket and texeco petrol station. the bus stop has the fence next to it. and the bus stop takes passengers in the direction of turnpike lane.. the buses that go from here are numbers 41 and w5. the name of this bus stop is tottenham lane ymca. on the countdown until is a message that reads no information availaible.

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Updates

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.

    Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 13:28, Tue 17 October 2023

  • Today no bus arrival information is displayed on the bus stop countdown unit

    Posted anonymously at 02:19, Sat 4 November 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 15 November 2023

This report is now closed to updates from the public. You can make a new report in the same location.