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Not working properly

Reported via mobile in the General Fault category anonymously at 07:11, Wed 18 October 2023

Sent to TfL less than a minute later. TfL ref: FMS5108524.

First a big inconvenience - heading westbound turning right takes far too long to turn green - especially when the traffic heading eastbound is extremely low in volume.

After a long wait, the right-turn (northbound) light doesn't go green sometimes. The lights turn red, and you have another long wait for north-south crossing to finish, and then rventually when westbound traffic can go, it takes so long for right (northbound) to turn green you're left wondering if it's not going to skip again. This is causing cars to run a red light, and leaves impatient drivers to skip the queue from behind to turn right (northbound), this puts the driver at the front of the red light at risk, and also runs the risk that north-south bound lights could go green.

Apart from the nonsense waiting time, it's just unsafe and is either set deliberately to occasionally stay red, or the lights are faulty.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:36, Fri 20 October 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 18 November 2023

This report is now closed to updates from the public. You can make a new report in the same location.