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Reported broken, website reported fixed when nothing has changed

Reported via mobile in the Lamp out (traffic lights) category anonymously at 08:11, Thu 26 October 2023

Sent to TfL less than a minute later. TfL ref: FMS5138659.

Hi I walk past this every day. It has not been fixed even though it has been reported as fixed, unless there was more than one out and only one other has been fixed.

Would be great if it could get fixed and then they could check all the other lights on the junction to make sure they’re all back working.

Thanks

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This traffic lights problem has been looked into and we can confirm that there is a fault with these traffic lights. Our contractors are now going to investigate it, and we aim to fix this within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 08:16, Thu 26 October 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 24 November 2023

This report is now closed to updates from the public. You can make a new report in the same location.