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No lights on the motorway

Reported via mobile in the All out - three or more street lights in a row category anonymously at 10:53, Sun 29 October 2023

Sent to TfL less than a minute later. TfL ref: FMS5148966.

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Photo of this report zoom

On the 28)10/2023 at 10 pm I was walking towards Macdonald's in northolt and there were no lights on the path and because I have MMD I did not see very well and fell over in to the brown post and hit the floor and cut my knee and hurt my hand I have sent photos

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we’ve reported this to our contractors. They will attend or investigate within three days. If a repair is required, we will aim do that within 14 days. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, please contact customer services on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:59, Sun 29 October 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we’ve reported this to our contractors. They will attend or investigate within three days. If a repair is required, we will aim do that within 14 days. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, please contact customer services on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Posted by TfL at 10:52, Mon 30 October 2023

  • Photo of this report zoom

    Due to the accident on the 28th of October this is what Im left with only knee which is still very sore although the lights are now fixed it's still should not have happened

    Posted anonymously at 14:55, Tue 31 October 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Mon 27 November 2023

This report is now closed to updates from the public. You can make a new report in the same location.