Reported via mobile in the Flooding category anonymously at 12:00, Fri 3 November 2023
Sent to TfL less than a minute later. TfL ref: FMS5170330.
There is extreme flooding on this subway, it was not even raining yesterday and it is still flooded. On raining days water easily reaches half a meter. It is my only path to get my daughter to school who is 4 year old and have another baby in a stroller. There is no others means of crossing for me. It is been on for a few days, I had no option only to get back home and not take my daughter to school as the only other way is to try and cross the a40 with a 4 year old and a baby, which I don’t want to risk. Please if it could be fixed. It has been like this for few days and today I thought it would be fine as it didnt rain last night but there is soo much rain accumulated that it is flooded. Please there is no means of passing it, it is easily 30 cm deep across 4/5 metres
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 12:04, Fri 3 November 2023
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Sat 2 December 2023
This report is now closed to updates from the public. You can make a new report in the same location.