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Wrong information on digital countdown

Reported via desktop in the Countdown - not working category anonymously at 02:30, Tue 7 November 2023

Sent to TfL less than a minute later. TfL ref: FMS5182401.

Wrong information on digital countdown

Today on the digital countdown on this bus stop was the words 18 minutes until 41 bus arrives. but i only had to wait less than five minutes for this bus to arrive. so this information was wrong by about 13 minutes. so this was wrong information i was being given, also there was only information about one bus not other buses.

This is on the 41 bus stop in tottenham lane at this postcode n8 8SE. this bus stop is on the same side of the road as the co op food supermarket and texeco petrol station and bus stop has the wooden fence next to it and it is near the roundabout at junction of tottenham lane and ferme park rd. bus stop sends passsengers in direction of turnpike lane

This happened on 6th november at about 2233 hours

On other days this week this digital information about the bus arrival sign has not worked at all and has been in darkness

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 14:40, Tue 7 November 2023

This report is now closed to updates from the public. You can make a new report in the same location.