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Complete Blackout- All Lights not working - Subway 5 & 6 - Hanger Lane Gyratory

Reported via mobile in the Lights out in Pedestrian Subway category anonymously at 13:37, Thu 9 November 2023

Sent to TfL less than a minute later. TfL ref: FMS5192913.

Subway 5 and Subway 6 underneath the Hanger Lane roundabout have complete light outage. None of the lights are working and it is complete darkness and it is very scary for pedestrians going in and out of Hanger Lane Station. This issue has been there for few weeks. Kindly fix this ASAP as this can cause health and safety issues....

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 15:20, Thu 9 November 2023

  • The lights are still completely out in these subways and it is dangerous at night. Please fix this as soon as possible.

    Posted anonymously at 12:36, Mon 13 November 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 8 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.