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Lights all out in subway 6

Reported via mobile in the Lights out in Pedestrian Subway category anonymously at 09:40, Tue 14 November 2023

Sent to TfL less than a minute later. TfL ref: FMS5209013.

All the lights in the tunnel subway 6 are not working. It is pitch black. People, including my fiancé have to use their phone torch to see where they are walking after sunset. It is not safe. Please get this issue fixed ASAP.

They have not been working since the clocks changed. It was still pitch dark at 8pm yesterday (13/11/23).

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated by our team and the fault has been linked to a power supply issue. You will be pleased to know that we have therefore reported this to the supplier. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234

    State changed to: Action scheduled

    Posted by TfL at 12:06, Tue 14 November 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 13 December 2023

This report is now closed to updates. You can make a new report in the same location.