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Blocked drain

Reported via desktop in the Blocked drain category anonymously at 11:31, Tue 14 November 2023

Sent to TfL less than a minute later. TfL ref: FMS5209746.

The public subway under the A4 continues to flood whenever there is heavy rain, like last night. The drains in the subway floor need to be properly managed and fixed where needed. All the local residents are unable to use this subway to get to King St and area, including schools. We have to walk to another subway, eg Black Lion lane subway. This subway at Black Lion Lane is kept in a much better state and never floods. Why should two subways be so different? Please could this have your immediate

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Updates

  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 07:24, Wed 15 November 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 14 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.