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There is a double manhole cover where when you stand on one side the other half comes up. This caused me to trip and fall full length on the pavement yesterday injuring my knee and tearing my trousers.

Reported via mobile in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 17:15, Wed 15 November 2023

Sent to TfL less than a minute later. TfL ref: FMS5216494.

The manhole cover is dangerous.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 20:47, Mon 20 November 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 19 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.