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Series of blocked drains

Reported via desktop in the Blocked drain category anonymously at 20:34, Wed 15 November 2023

Sent to TfL less than a minute later. TfL ref: FMS5217108.

This was first reported by me with TfL ref: FMS3934678. You will also see a series of similar reports, some from the last few days. This is a recurrent problem because there is only one properly operational drain on this street the rest (see picture) are completely blocked and require industrial level clearance - this is not just a matter of pushing leaves away from the drain. This issue is typically downgraded from 'flooding' to 'standing water' and thus resolved but this will persist unless the drains are cleared. I live below an elderly woman who called me while I was work because she was literally trapped in her house (484 Archway Road). If this problem is not investigated more thoroughly, I will be forced to contact local Cllrs and/or our MP.

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  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:51, Thu 16 November 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 15 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.