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Not displaying the correct times of departures

Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 20:59, Thu 16 November 2023

TfL ref: FMS5221448.

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This digital departure board has been stuck displaying the same information for over 24 hours. It doesn't give an accurate departure for buses. Please can it be fixed. Thanks

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Updates

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Incorrect timetable information’ to ‘Countdown - not working’

    Posted by TfL at 15:15, Wed 22 November 2023

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    Category changed from ‘Countdown - not working’ to ‘Damage - other (bus stops and shelters)’

    State changed to: Internal referral

    Posted by TfL at 14:24, Tue 28 November 2023

This report is now closed to updates from the public. You can make a new report in the same location.