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A Pavement Defect (uneven surface / cracked paving slab) problem has been found

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 15:37, Fri 17 November 2023

Sent to TfL less than a minute later. TfL ref: FMS5224549.

Between 6pm and 7pm on the evening of Friday 10th November I was walking along Finborough Road London SW10, and I didn't notice how uneven the pavement was due to a large tree growing out of it and lack of street lighting, my foot went sideways and I heard a crack and was in a lot of pain, I went to the emergency department of The Chelsea and Westminster hospital and the result is I have a broken bone in my foot.

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  • It happened by the tree outside number 11 Finborough Road SW10

    Posted anonymously at 11:23, Sun 19 November 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 10:10, Tue 21 November 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 20 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.