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Traffic lights not working properly

Reported via Android in the General Fault category anonymously at 14:35, Mon 20 November 2023

Sent to TfL less than a minute later. TfL ref: FMS5233081.

Hello, the lights at the bottom of Honor Oak Park at junction of Stondon Park do not appear to be as favourable as all of the other lights on that junction. Since they have been renewed there is very limited time to get through the lights with queuing cars going right up past Honor Oak Station during the rush hour. The left filter light (Honor Oak Park turning left onto Stondon Park appear adequate but the light for cars going straight over or turning right change back to red very quickly allowing only two- three cars through. Because of this the queues are tremendous coming down the hill. Normally you can travel down to and through the lights in about five minutes at the moment it can be 15-20 minutes especially when there are lots of delivery lorries parked up and busses are trying to get through. There is always a traffic block of cars turning right onto Honor Oak Park from Stondon as the right hand filter is more favourable

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 13:32, Fri 1 December 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 30 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.