Closed
Lights changing to red randomly
Reported via desktop in the General Fault category by David Lawson-Williams at 18:34, Monday 20 November 2023
Sent to TfL less than a minute later. TfL ref: FMS5234441.
I reported this previously as per reference FMS5207083. Please can you look into this again as it is still happening. I noticed today, Monday 20th Nov at around 06.20 the lights changed to red as I approached them with the 'wait' light on, without no one pressing it. This is causing traffic to slow down and make journey times longer than they already are on the Eastbound A4/W Cromwell Road.. Thanks
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 09:04, Wednesday 22 November 2023
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Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 09:04, Wednesday 22 November 2023
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Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues
State changed to: No further action
Posted by TfL at 09:57, Friday 24 November 2023
This report is now closed to updates. You can make a new report in the same location.