Fixed
Unreliable (has not worked 3 times today)
Sent to TfL less than a minute later. TfL ref: FMS5238590.
I have used this crossing 6 times today and 3 times it did not work. Both sides of the road seem to be unreliable. The Red lights show around the button, but after 10 second they go off again, but the lights do not change. Sometimes if you press it again (and wait for a long time) the lights do change, allowing you to cross. But most people dont realise they have to press it again, or cant be bothered, and they run across the dangerous road.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.