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Bus Window

Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 19:44, Fri 24 November 2023

Sent to TfL less than a minute later. TfL ref: FMS5250768.

Dear TFL.

I would like to remark on a strange and potentially serious/dangerous situation.

When one of your buses hits a tree and loses a window in the process, can you please make sure that the driver doesn’t leave said window hanging by a branch at head height right in the middle of a cycle lane!

The roads are dangerous enough as it is without a guillotine of glass, metal and rubber swinging in the dark in one of the busiest cycle lanes in east London.

This was at the westbound approach to the bridge over the River Lea between bus stops P & Q at around 23:00 on Tuesday 21st November.

I really cannot understand how or why the driver could leave a situation in such a dangerous state.

I have taken it down and put it against the wall near the entrance of the Thames Water Lea Bridge depot.

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  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:33, Tue 28 November 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 27 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.