Glass in shelter is broken and shards are on the pavement
Reported via mobile in the Damage - smashed glass or panels / jagged metal edges on shelter category anonymously at 13:33, Sat 25 November 2023
Sent to TfL less than a minute later. TfL ref: FMS5251974.
A glass panel in the bus shelter at the corner of Richmond Road and Cambridge Park in Twickenham has been broken into two jagged pieces, one is in the shelter and the other is lying on the pavement just around the corner on Alexandra Road. They’ve been there for several days and are a safety hazard. Richmond Council and I tried flagging this to you on Twitter last week with no response.
Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 13:41, Sat 25 November 2023
Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. If the issue persists, please raise another report or contact our customer services team on 0343 222 1234.
State changed to: Fixed
Posted by TfL at 09:58, Mon 4 December 2023
This report is now closed to updates from the public. You can make a new report in the same location.