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Further damage to radnor court bus stop timetable display and no it has not been fixed yet

Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 23:14, Mon 27 November 2023

Sent to TfL less than a minute later. TfL ref: FMS5259193.

Hi, I am resubmitting this report as on the original report the status is fixed, I went to check it out and found that is a lie, in fact someone has caused further damage and ripped the backlight unit out, the button to raise the brightness is still broken and I cannot verify if there is any power at this point due to the extensive damage, all i am saying is please don't cover it up and actually make sure all function is working such as backlight, raised brightness mode and everything is properly intact.

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Updates

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:13, Tue 28 November 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 27 December 2023

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 16:24, Thursday 4 January 2024

  • The unit was replaced, but I'm baffled that they replaced it with an unlit unit.

    The area gets very dark at night and a lit backlight will be very helpful, please make arrangements for the lit version to be installed.

    Posted anonymously at 19:37, Sunday 7 January 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 2 February 2024

This report is now closed to updates from the public. You can make a new report in the same location.