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Wires exposed. Pelican crossing completely broken.

Reported via desktop in the Damage - wires exposed category anonymously at 17:48, Mon 4 December 2023

Sent to TfL less than a minute later. TfL ref: FMS5281817.

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This needs urgent repair. Cannot cross safely.

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Updates

  • State changed to: Action scheduled

    Updated by TfL at 17:52, Mon 4 December 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within 24 hours. Otherwise, we aim to fix it within 28 days. If new parts are needed this may take a little longer. Should you need anything else, or if you have any questions please our contact customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    Posted by TfL at 17:55, Mon 4 December 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 2 January 2024

This report is now closed to updates from the public. You can make a new report in the same location.