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Count down not working at all

Reported via mobile in the Countdown - not working category anonymously at 18:35, Wed 6 December 2023

Sent to TfL less than a minute later. TfL ref: FMS5290030.

The screen is totally not working its more than 3 monthes

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 09:59, Thu 7 December 2023

  • Thank you for taking the time to report this to us. It is much appreciated. Regrettably, it is taking longer to investigate than we had planned. Please be assured that we are currently working on this and we will give you an update as soon as we can. In the meantime, if you need anything else please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    Posted by TfL at 15:21, Thu 14 December 2023

  • Thank you for taking the time to report this to us. It is much appreciated. We can confirm that the fault with this Countdown unit has now been resolved. Should you need anything else regarding this Countdown unit, please contact customer services.

    State changed to: Fixed

    Posted by TfL at 15:54, Thu 14 December 2023

This report is now closed to updates. You can make a new report in the same location.