Fixed
Incorrectly laid cycleway
Sent to TfL less than a minute later. TfL ref: FMS5295394.
Your contractors have incorrectly laid the brand-new cycle lane that heads northbound towards City Road. There is no gradient fall, and as such, water pools. There is a clear defect.
In the Netherlands, street work contracts stipulate that cycle lanes must be machine-laid for exactly this reason, as hand-laying cycle tracks more often than not result in an uneven surface.
I trust that this defect will be corrected at cost by your contractor.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.