Fixed
Pedestrian crossing only works sporadically
Sent to TfL less than a minute later. TfL ref: FMS5426205.
Could someone please explain the logic behind these pedestrian crossing buttons not working outside of peak hours? I completely understand changing the frequency/priority when there is less traffic (both on the road and on foot) but whenever I try to use them pre-8am or post-7pm they don’t engage at all - not even with a long wait. I now frequently have to make a dash for it, which isn’t great considering the speed at which people drive down that road, and recent fatalities in the area.
Updates
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Your report has been investigated and we have reported this to our contractors. We aim to have it fixed within 72 hours. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
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