Fixed
Wait buttons and pedestrain lights not working properly
Sent to TfL less than a minute later. TfL ref: FMS5466631.
Hi, hope you’re well! The street crossings in front of Dagenham East Station have not been working properly - the first half from new film studios side’s Wait button hasn’t been working well for at least a few months, the wait button is faulty - and when the lights do change the crossing is only green for pedestrians for 2 seconds(honestly no longer than that- i am young and can run but i’d have to sprint to make this it’s impossible and that’s already after the really long wait for the light). The second half of the crossing used to work until about a month ago or month and a half and the button doesn’t work now properly(or at all) either. I would be really grateful if that could be checked-it creates a lot of extra stress for pedestrians as well as the drivers. Thank you-hope you have a good week!
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.