Fixed
Bus stop missing after traffic collision
Sent to TfL less than a minute later. TfL ref: FMS5496641.
The 492 bus stop on Shepherds Lane (opposite no.54/56) was removed after a road traffic accident on Saturday 20th January 2024 where it was damaged. It has not yet been replaced and the bus (492) has not been stopping. I tried to get the bus from here while visiting my parents and the driver ignored my request of a hand out (presumably because they believed there wasn’t a stop) and drove past which meant I then missed my connecting train causing all sorts of issues for me. My parents have seen others unable to get the bus from here too. Perhaps a temporary stop until it can be replaced would be great.
Updates
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Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.