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Pedestrian crossing too loud

Reported via desktop in the General Fault category anonymously at 14:16, Tuesday 6 February 2024

Sent to TfL less than a minute later. TfL ref: FMS5539119.

New equipment has been installed at this crossing to change the beeping volume but the volume has not been altered. The other crossing further down the road towards Hackney Central is considerably quieter. The noise of this crossing is very disruptive for residents on this road including families with young children. Please can the beeping noise to be turned down to match the other crossing.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 11:36, Wednesday 7 February 2024

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 17:04, Monday 12 February 2024

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