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Two serious issues.

Reported via desktop in the Pedestrian wait button not working category anonymously at 15:54, Tuesday 6 February 2024

Sent to TfL less than a minute later. TfL ref: FMS5539656.

There are two issues, neither has been fixed. Firstly, the green pedestrian light at the top of Totteridge Lane (where it meets the High Road) only goes green every 3rd time (after the cars have been 2 or 3 times). So, often the car and pedestrian lights are both on red at the same time so no-one can cross the road safely. There have been several incidents where people have almost been knocked over as it hardly ever goes green for pedestrians to safely cross the road, Secondly, there is a linked issue which is that the linked traffic light for cars turning right from High Road INTO Totteridge Lane is very out of sync. This results in the fact that when the pedestrian light is green for pedestrians crossing at the top of Totteridge Lane, cars are STILL turning right from High Road INTO Totteridge Lane at the same time! The cars are still turning and driving, thus often almost knocking pedestrians down. The traffic light for cars turning right from High Road INTO Totteridge Lane should be on red so that the cars stop before the pedestrian light goes green for pedestrians crossing at the top of Totteridge Lane. So many school children, parents and elderly people going to/from the shops/school use this light and both of these problems make it so dangerous. Please fix both issues ASAP. Thank you.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 16:02, Tuesday 6 February 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 6 March 2024

This report is now closed to updates from the public. You can make a new report in the same location.