Fixed
Wrong bus route number on bus stand
Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 10:10, Fri 9 February 2024
Sent to TfL 7 hours, 14 minutes later. TfL ref: FMS5552636.
Bus Stop D in New Malden High Street has a Route plate of 231 showing instead of 213.
Updates
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Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.
Category changed from ‘Incorrect timetable information’ to ‘Damage - other (bus stops and shelters)’
Posted by TfL at 17:24, Fri 9 February 2024
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Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 12:06, Tue 20 February 2024
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Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 18:30, Tue 20 February 2024
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Wed 20 March 2024
This report is now closed to updates from the public. You can make a new report in the same location.