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Countdown screen not working

Reported via mobile in the Countdown - not working category anonymously at 10:59, Sunday 11 February 2024

Sent to TfL less than a minute later. TfL ref: FMS5560762.

The screen at the Kingston-bound stop at Wimbledon Station is blank once again, only days after it was working following its previous breakdown. This is a recurring problem which needs a permanent fix. The shelter and the screen were only installed a couple of years ago, which should ring some alarm bells.

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Updates

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.

    Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 15:13, Monday 12 February 2024

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this is not owned by Transport for London. This means that we are unable to resolve the issue. However, you will be pleased to know that we have contacted the owner to ask them to make the repairs. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 12:13, Monday 26 February 2024

This report is now closed to updates from the public. You can make a new report in the same location.