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Mixed Messaging

Reported via Android in the Countdown - not working category anonymously at 22:18, Monday 12 February 2024

Sent to TfL 11 hours, 15 minutes later. TfL ref: FMS5568889.

Live bus times are being displayed when the stop is closed, no one is taking notice of the hooded stop. Perhaps a message on the matrix screen mentioning the stop is closed will make people more aware.

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Updates

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Incorrect timetable information’ to ‘Countdown - not working’

    Posted by TfL at 09:33, Tuesday 13 February 2024

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 10:03, Tuesday 13 February 2024

This report is now closed to updates. You can make a new report in the same location.