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Loose manhole cover on North west side of Kew Bridge.

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 11:49, Thursday 15 February 2024

Sent to TfL less than a minute later. TfL ref: FMS5580605.

Previously reported - TfL ref: FMS5434413.

This is right underneath my flat and the noise as traffic constantly drives over it is impossible to ignore and is driving me mad. I reported it weeks ago and it was quickly covered with tarmac which was a great improvement but still irritating when heavy vehicles drove over it. Now the tarmac has worn away and the regular clunk is as bad as ever!

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 14:08, Thursday 15 February 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 15 March 2024

This report is now closed to updates from the public. You can make a new report in the same location.