Fixed
Traffic Light Does Not Detect Cyclists
Sent to TfL less than a minute later. TfL ref: FMS5588406.
For cyclists travelling East along the cycle track/service road adjacent to the Mall from Buckingham Palace towards Admiralty Arch, the traffic light at the junction with The Mall/ Horse Guards Road/the service road where cyclists would rejoin the Mall from the service road does not detect cyclists. I sat for several minutes and light cycles before realising the lights were not going to change. The lights do not seem to detect cyclists at all - I tried cycling in a circle in front of the sensor and shining my light at the sensor to no avail.
Updates
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Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanenly within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.