You can move around with your keyboard
plus
minus
left
right
Drop pin on the map to start a new report
space
Press space again to adjust the location
space
Start new report here Reposition report here
Back to all reports

Route 221 information e-tile in North Finchley bus station incorrect

Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 21:39, Monday 19 February 2024

Sent to TfL less than a minute later. TfL ref: FMS5602017.

The e-tile at bus stop P for route 221 says 'Woodside Park' on it, when route 221 doesn't go there (it implies Woodside Park tube station so causes confusion for many customers!). The 'Edgware bus station' line of text on the e-tile is also incorrectly capitalised. Please can the tile be replaced with something clearer/correct and useful for customers? It would be best to say "221 Mill Hill East, Barnet Copthall, Mill Hill Broadway, Edgware Bus Station"

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 13:56, Wednesday 21 February 2024

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 13:56, Wednesday 21 February 2024

  • Bus stands inside the bus station are being blocked several times, for hours, daily by Metroline buses. Route 134, Route 13. Arriva SL1 buses are arrving with nowhere to park and being forced to park on the roadside. Standing on double yellowlines, yellow boxes inside the dark bus station or on alighting points on surrounding streets. Code Blue process has been follower repeatedly with no change. These Metroline buses often come in and remoce their route number before parking to hide where they're supposed to be. SL1's are being forced to park illegally and dangerously just to utilise standing facilities when at times there's a total of 5 134s across the Tally Ho and Bus Station stands.

    Posted anonymously at 10:17, Tuesday 5 March 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 21 March 2024

This report is now closed to updates from the public. You can make a new report in the same location.