Fixed
Bus stop gets flooded when it rains
Sent to TfL less than a minute later. TfL ref: FMS5607679.
The bus stop was resurfaced last year but the new tarmac is not flush with the old road surface. This means water coming down the road can’t reach the drain after the bus stop and creates a large puddle. When the buses move off, water is sprayed across the entire pavement by the bus stop. This water is absolutely filthy and the pavement is also uneven, which means this water collects - and stays - in puddles. It is often much worse than it looks in this photo after heavy rain.
Updates
-
Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
-
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.