You can move around with your keyboard
plus
minus
left
right
Drop pin on the map to start a new report
space
Press space again to adjust the location
space
Start new report here Reposition report here
Back to all reports

Bus stop gets flooded when it rains

Reported via mobile in the Standing water category anonymously at 06:57, Wednesday 21 February 2024

Sent to TfL less than a minute later. TfL ref: FMS5607679.

The bus stop was resurfaced last year but the new tarmac is not flush with the old road surface. This means water coming down the road can’t reach the drain after the bus stop and creates a large puddle. When the buses move off, water is sprayed across the entire pavement by the bus stop. This water is absolutely filthy and the pavement is also uneven, which means this water collects - and stays - in puddles. It is often much worse than it looks in this photo after heavy rain.

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Puddle at Moat Farm Road Stop C

    Posted anonymously at 18:07, Friday 23 February 2024

  • Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 12:03, Thursday 28 March 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 26 April 2024

This report is now closed to updates from the public. You can make a new report in the same location.